AFW-113 — Device port 443 not available

Area: Install & collector boot · All support codes · Reference table

Why this happened

Kilasec Connect devices reach this collector on :8443 only, because the host launcher could not redirect :443 to the device hop (iptables missing, another service on :443, or a docker-compose install, which has no launcher). Firewalls that only allow 443 will block these devices.

Fix

Free :443 on the host, or install iptables, then restart the collector. On older installs, update the launcher first: curl -fsSL https://kilasec.com/retrofit-pinning | sudo sh. Otherwise allow TCP 8443 from devices to the collector.

---

If the fix doesn't resolve it, file a support ticket from the console — your workspace's diagnostics snapshot is attached automatically, so this code reaches support with its context.