AFW-322 — Directory sync: base DN not found

Area: Identity & connectors · All support codes · Reference table

Why this happened

The configured search base DN does not exist in the directory.

Fix

Correct the Base DN under Identity → Directory (e.g. DC=corp,DC=example,DC=com), then click Sync now.

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If the fix doesn't resolve it, file a support ticket from the console — your workspace's diagnostics snapshot is attached automatically, so this code reaches support with its context.