AFW-312 — User-ID: cannot reach WinRM on the DC

Area: Identity & connectors · All support codes · Reference table

Why this happened

The collector could not connect to the DC's WinRM port (5985/5986).

Fix

From the collector host, check the DC resolves and the WinRM port is open (firewall rule, Enable-PSRemoting on the DC).

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If the fix doesn't resolve it, file a support ticket from the console — your workspace's diagnostics snapshot is attached automatically, so this code reaches support with its context.