AFW-310 — User-ID: WinRM authentication failed

Area: Identity & connectors · All support codes · Reference table

Why this happened

The DC rejected the service account's credentials.

Fix

Check the account/password saved under Identity → User-ID, and that the account is in Remote Management Users on the DC.

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If the fix doesn't resolve it, file a support ticket from the console — your workspace's diagnostics snapshot is attached automatically, so this code reaches support with its context.